We are really glad that you liked our object. To make a reservation, just go to our website www.moonhostel.pl and select the location, dates and number of people. Our booking engine will then guide you through each step until the very end. You can also contact us directly by phone or e-mail, just click on contact
Contact us directly, we will help you go through the modification of your reservation quickly and without any problems.
Our bank details are available in the contact tab. All you need to do is make a transfer to the details of a specific facility - please provide the date of your stay in the title, and in exceptional situations, please also send confirmation of the transfer. If you make a reservation through our website, at the end you will be transferred to the payment portal, where you can choose the payment method that suits you.
We encourage you to check current prices on our website or contact our reception. Every day we work to ensure that our prices are favorable and fair. We strive to constantly improve our facilities, replace equipment, renovate and refresh to meet your expectations. Our prices are regularly analyzed and monitored by the sales department, prices are dynamic and sometimes may be higher than average, e.g. New Year's Eve, May Weekend, or much lower than average, e.g. Sunday-Monday nights or colder months. Therefore, we encourage you to check current prices on our website or contact our reception.
Please provide your invoice details when making your reservation. After receiving the payment, we will issue an invoice and either deliver it to you in person or send it by e-mail.
Yes, minors can rent a room. However, we will need a statement from the parent or guardian, which will include information about taking responsibility and consenting to the stay of minors.
Our prices are for renting the entire room, so we do not have separate prices for children. However, we have a policy in which small children can sleep in beds with adults. Therefore, if you are planning a trip, e.g. 2+2, you can rent a room for 3 people and two children can sleep on one bed. If you need a baby cot, contact us and we will definitely help you.
Hotel check-in starts at 2:00 p.m. and ends at 10:30 a.m. Our remote reception is at your disposal 24 hours a day
If there is currently no reception at the facility, self-check-in instructions have been sent to you via text message, e-mail or the website where the reservation was made.
If you still do not have the instructions, please contact us by phone or e-mail
After receiving the code for the key box, approach the entrance to the facility. There are boxes with room numbers on the wall on the left, find the box with your room number. Enter the code on the box and turn the knob.
The key is used to open the room, the chip is used to open the main door when applied to the digital panel outside the building next to the door.
If you have a reserved parking space, you will receive additional instructions on how to pick up your remote control
When checking out, please leave your key in the mailbox right next to the entrance door on the inside
We remind you to keep quiet at night from 10 p.m. to 6 a.m
The facility is monitored and smoking is strictly prohibited.
We offer fully equipped kitchens at your disposal, located on the ground floor and first floor (in the corridor with rooms on the left).
Wifi password: located on the door in the room